Returns & Refunds

 

Thank you for using our services. If you are not entirely satisfied with your purchase, we're here to help.

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If you experience any problems with the services that were provided, then you have 7 calendar days to contact Alfa Group via email at support@alfagroupsolutions.com or via phone call at +1-888-478-4446 to raise a support ticket.

 

Alfa Group will use commercially reasonable efforts to try to resolve the problem at no additional charge. If those efforts are unsuccessful, Alfa Group will refund the fees paid.

 

We will immediately notify you on the status of your refund after inspecting the dispute raised. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. When a refund has been issued, you will be notified of this via e-mail.