Cancellation

 

Alfa Group works on an entirely customer centric methodology and we believe in working towards your happiness. In order to achieve this, we have a very simple cancellation policy. The process to initiate a cancellation request is by sending an email or a phone call to your account manager. You will immediately receive a confirmation from your account manager with the date of cancellation.

​

• The customer is solely responsible for cancelling their account.

•  All the data stored with Alfa Group will be archived immediately from all our servers.

• If the customer chooses to cancel their service during a month that they have already paid for, the cancellation will take effect immediately, no refund will be given for the remaining days of the month.

• Alfa group, in its sole discretion, has the right to suspend or terminate your account, and refuse any and all current or future use of our services. Alfa Group reserves the right to refuse service to any customer under various circumstances at any time.